Terms of Use
Please read these terms carefully before using our website or placing an order. They set out the conditions under which Shop Whisky Online provides its services and your rights and responsibilities as a user.
By accessing or using the Shop Whisky Online website β whether to browse, register an account, or make a purchase β you agree to be bound by these Terms of Use in full. If you do not agree with any part of these terms, you must not use our website or services. Continued use of the site following any update to these terms constitutes your acceptance of the revised terms.
| Topic | Key Point |
|---|---|
| Age Requirement | You must be 21 years of age or older to use this site or purchase any product. |
| Account Security | You are responsible for keeping your account credentials secure and for all activity under your account. |
| Order Acceptance | We reserve the right to refuse or cancel any order at our discretion. |
| Intellectual Property | All site content is owned by or licensed to Shop Whisky Online. Unauthorised use is prohibited. |
| Limitation of Liability | Our liability to you is limited to the value of your order. We are not liable for indirect losses. |
| Governing Law | These terms are governed by the laws of the United States and the state in which we operate. |
| Updates | We may update these terms at any time. Continued use of the site constitutes acceptance. |
Eligibility & Age Requirement
Shop Whisky Online sells alcohol and alcohol-related products. The sale and purchase of alcohol is strictly regulated under United States federal and state law. By accessing or using this website, you represent and warrant that:
- You are at least 21 years of age β the legal drinking age in the United States;
- You are legally permitted to purchase and receive alcohol products under the laws of the state or jurisdiction in which you reside and in which delivery will be made;
- You are using this site for lawful purposes only;
- The information you provide to us is accurate, truthful, and complete.
We reserve the right to verify your age at any point during the purchase process and to refuse or cancel orders where we cannot confirm the purchaser meets the minimum age requirement. Any person who misrepresents their age to purchase alcohol from Shop Whisky Online does so in breach of these terms and in violation of applicable law.
We take our legal obligations regarding the sale of alcohol extremely seriously. We will not knowingly sell to anyone under the age of 21. All deliveries require an adult signature with valid government-issued photo ID. Purchasing alcohol on behalf of a minor is illegal and constitutes a breach of these terms.
In addition to age requirements, you must be of legal capacity to form a binding contract under applicable law. This website is not intended for use by individuals who are prohibited from entering contracts under applicable law.
Use of Our Website
Shop Whisky Online grants you a limited, non-exclusive, non-transferable, revocable licence to access and use this website solely for your personal, non-commercial purposes, in accordance with these Terms of Use.
This licence does not include the right to: resell or commercially exploit any products or content on this site; collect or harvest any personally identifiable information from the site; use data mining, robots, scraping, or similar automated data-gathering tools; or frame or mirror any portion of this website without our express written consent.
We reserve the right to suspend or terminate your access to the website at any time, without notice, if we reasonably believe you have violated these terms or are using the site in a manner that is harmful to us, our users, or third parties.
This website is intended for personal use by individual consumers. If you are a trade buyer, business, or wholesale enquirer, please contact us directly before placing an order, as different terms and conditions may apply.
User Accounts
Certain features of our website, including placing orders and accessing order history, require you to register for an account. When you register, you agree to provide accurate, current, and complete information, and to keep that information updated at all times.
Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree not to share your account details with any third party, and to notify us immediately at our contact page if you become aware of any unauthorised access to or use of your account.
Shop Whisky Online will not be liable for any loss or damage arising from your failure to keep your account credentials secure. You accept full responsibility for all activities that occur under your account, whether or not authorised by you, until you notify us of a security breach.
Account Termination
You may close your account at any time by contacting us. We reserve the right to suspend or permanently close any account that we believe is being used in breach of these terms, without notice and without liability to you, except where required by law.
Purchases & Orders
When you add items to your cart and complete the checkout process, you are submitting an offer to purchase those products from Shop Whisky Online. A binding contract of sale is not formed until we send you an order confirmation email, which constitutes our acceptance of your offer.
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including but not limited to:
- Inability to verify your age or identity;
- Delivery address restrictions under state alcohol shipping regulations;
- Suspected fraudulent or unauthorised activity;
- Product being out of stock or no longer available following order placement;
- Errors in product listings, descriptions, or pricing;
- Any order that we believe is intended for resale or commercial distribution without prior agreement.
If we cancel your order after payment has been taken, we will provide a full refund to your original payment method within a reasonable timeframe. We will notify you by email if your order cannot be fulfilled.
Your order confirmation email is evidence that we have accepted your order and a contract has been formed. Please retain this email for your records. If you do not receive a confirmation within a reasonable time of placing your order, contact us before assuming the order has been placed.
Pricing & Payment
All prices displayed on the Shop Whisky Online website are shown in US Dollars (USD) and are inclusive of any applicable federal excise duties unless otherwise stated. Applicable state and local sales taxes will be calculated and displayed at checkout, where required by law.
We make every effort to ensure that prices displayed on our website are accurate at the time of display. However, errors may occasionally occur. If we discover a pricing error in relation to an order you have placed, we will notify you as soon as possible. You will be given the option to confirm your order at the correct price or to cancel it for a full refund.
Payment Methods
We accept major credit and debit cards and other payment methods as displayed at checkout. All payment information is processed through secure, encrypted payment gateways. Shop Whisky Online does not store your full card details on our servers.
By submitting a payment, you warrant that you are the authorised cardholder or account holder and that the payment information provided is accurate and complete. We reserve the right to cancel any order and seek recovery of losses where we have reason to believe a payment was made fraudulently.
Initiating a chargeback or payment dispute with your card issuer for a valid, fulfilled order without first contacting us constitutes a breach of these terms. We reserve the right to pursue recovery of disputed amounts and to permanently ban accounts associated with fraudulent or unjustified chargebacks.
Intellectual Property
All content on the Shop Whisky Online website β including but not limited to text, product descriptions, tasting notes, photography, graphics, logos, icons, design elements, and the overall appearance and arrangement of the site β is the property of Shop Whisky Online or its content licensors and is protected by applicable United States and international copyright, trademark, and intellectual property laws.
You may not copy, reproduce, republish, upload, post, transmit, distribute, adapt, or otherwise use any content from this website for commercial purposes without our express prior written permission. Limited personal, non-commercial use is permitted provided that you do not remove any copyright or proprietary notices.
The Shop Whisky Online name, logo, and associated trade marks are the exclusive property of Shop Whisky Online. Nothing in these terms or on this website grants you any right to use our trade marks, trade names, or branding without our prior written consent. Unauthorised use of our trade marks is strictly prohibited and may give rise to legal action.
User Content
Our website may allow you to submit product reviews, ratings, comments, or other content. By submitting any content to us, you grant Shop Whisky Online a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, and display that content worldwide in any media, for any purpose.
You represent and warrant that any content you submit: is your original work or you have the right to submit it; does not infringe any third-party intellectual property rights; is not defamatory, offensive, or unlawful; and does not contain any viruses, malicious code, or spam.
We reserve the right to remove, edit, or decline to publish any user-submitted content at our sole discretion, without notice and without liability. We are not obligated to monitor user content, but we may do so.
Prohibited Conduct
When using Shop Whisky Online, you agree that you will not engage in any of the following:
- Impersonation: Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity;
- Unauthorised access: Attempting to gain unauthorised access to any portion of our website, servers, or systems connected to our site;
- Interference: Interfering with or disrupting the integrity or performance of the website, or attempting to circumvent any security or access controls;
- Scraping: Using automated tools to scrape, extract, or harvest data from this website without our express written consent;
- Harmful content: Uploading or transmitting viruses, worms, malware, or any other harmful or disruptive code;
- Illegal activity: Using this website to engage in or facilitate any unlawful activity, including the purchase of alcohol for or on behalf of a minor;
- Resale: Purchasing products for resale or commercial distribution without entering into a separate written agreement with us;
- Abuse of staff: Communicating with our team in a manner that is abusive, threatening, harassing, or discriminatory.
Violation of these prohibitions may result in immediate termination of your account, cancellation of any pending orders, and, where appropriate, referral to law enforcement authorities.
Disclaimers & Limitation of Liability
Website Availability
We strive to make our website available at all times, but we do not guarantee uninterrupted or error-free access. The website is provided on an “as is” and “as available” basis. We may take the site offline for maintenance, updates, or other operational reasons at any time without prior notice.
Product Descriptions
We make every effort to ensure that product descriptions, tasting notes, images, and other information displayed on our website are accurate. However, we do not warrant that product descriptions or other content are entirely free from errors or omissions. Bottle imagery is for illustrative purposes and may occasionally differ from the physical product, particularly for older or vintage expressions where label variations exist.
Limitation of Liability
To the fullest extent permitted by applicable law, Shop Whisky Online shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or our products β including lost profits, loss of data, or reputational damage β even if we have been advised of the possibility of such damages.
Our total aggregate liability to you in connection with any claim arising under these terms or in connection with your use of our website or services shall not exceed the total value of the order to which the claim relates.
Nothing in these terms limits or excludes any rights you have under applicable United States federal or state consumer protection laws that cannot lawfully be limited or excluded. These terms are in addition to, and do not replace, any statutory rights you may have.
Third-Party Links & Content
Our website may contain links to third-party websites, resources, or services that are not owned or controlled by Shop Whisky Online. These links are provided for your convenience only. We have no control over the content, privacy practices, or terms of third-party sites, and we do not endorse or accept any responsibility for them.
When you click on a link to a third-party site, you do so at your own risk and subject to that site’s own terms and conditions and privacy policy. We strongly encourage you to review the terms and privacy policy of any third-party site you visit.
We are not responsible for the availability of external sites, and we accept no liability for any loss or damage that may arise from your use of them.
Indemnification
You agree to indemnify, defend, and hold harmless Shop Whisky Online, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses β including reasonable legal fees β arising out of or in connection with:
- Your use of or access to this website;
- Your violation of any provision of these Terms of Use;
- Your violation of any third-party right, including any intellectual property or privacy right;
- Any content you submit, post, or transmit through this website;
- Your breach of any applicable law or regulation, including those governing the purchase of alcohol.
We reserve the right, at our own expense, to assume exclusive control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defences.
Governing Law & Disputes
These Terms of Use are governed by and construed in accordance with the laws of the United States of America and the state in which Shop Whisky Online is registered and operates, without regard to any conflict of law provisions.
Any dispute arising out of or in connection with these terms, your use of this website, or any purchase made through this website shall first be subject to good-faith negotiations between the parties. We encourage you to contact us directly to resolve any concerns before pursuing formal legal proceedings.
Dispute Resolution
If a dispute cannot be resolved through negotiation, you and Shop Whisky Online agree to submit to the exclusive jurisdiction of the courts located in the state in which Shop Whisky Online operates for the resolution of any legal dispute. If you access this website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
The vast majority of issues can be resolved quickly and fairly through direct communication. Before pursuing any formal claim, we invite you to reach out to our team. We are real people who genuinely care about getting things right, and we will always do our best to find a fair resolution.
Changes to These Terms
Shop Whisky Online reserves the right to modify these Terms of Use at any time at our sole discretion. When we make changes, we will update the content on this page. For significant changes, we will endeavour to notify registered account holders by email.
Your continued use of this website following the posting of any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of your rights and obligations.
If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these terms if modification is not possible, without affecting the enforceability of the remaining provisions.
Contact Us
If you have any questions, concerns, or requests relating to these Terms of Use β or if you wish to report a potential breach or raise a complaint β please contact us via our contact page. We aim to respond to all enquiries within one business day.
Shop Whisky Online is a spirits retailer based in the United States of America. All legal correspondence should be directed through the contact channels provided on our website.
These Terms of Use, together with our Privacy Policy, Shipping Policy, and any other policies or notices published on this website, constitute the entire agreement between you and Shop Whisky Online regarding your use of this site and supersede all prior agreements and understandings.
We’re Here to Help
If anything in these terms is unclear, or if you have a question about how they apply to your specific situation, please don’t hesitate to reach out. Our team is made up of real people who are happy to provide clarity.
We believe in transparency and fairness. These terms exist to protect both you and us β and we’re always happy to explain them in plain language.